COMMUNICATION VIA SMS AND MOBILE MESSAGING
By providing your mobile phone number to Tip Top Arborists, Inc (“Tip Top Arborists, Inc”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems.
Message frequency may vary based on your interaction with Tip Top Arborists, Inc. Standard message and data rates may apply. Please contact your mobile carrier for details.
OPTING OUT
You may opt out of receiving SMS messages from Tip Top Arborists, Inc at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.
You may also request to opt out by contacting us directly at the email address listed in this website.
USE AND PROTECTION OF MOBILE INFORMATION
Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Tip Top Arborists, Inc will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.
CONSENT AND ACCEPTABLE USE
Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.
You can view our Acceptable Use Policy below.
Acceptable Use Policy
This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Tip Top Arborists, Inc (“Tip Top Arborists, Inc,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.
Consent Requirements
Obtaining Consent
You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:
A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
Disclosure of the type and frequency of messages.
A link to this AUP and our Privacy Policy.
You must retain a record of consent, such as a timestamp or signed agreement.
Sample Opt-In Language
“By checking this box, you consent to receive text messages from Tip Top Arborists, Inc regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”
Revocation of Consent (Opt-Out)
Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.
Identification
All outbound messages must clearly identify Tip Top Arborists, Inc as the sender, unless they are part of an ongoing conversation initiated by the recipient.
Message Content Restrictions
You may not use our Services to send or facilitate content that includes:
Unsolicited or Spam Messages
Advertising or promotional messages without explicit user consent
Purchased phone lists or shared third-party consents
Illegal or Restricted Content
Child exploitation material
Hate speech or incitement to violence
High-risk financial services (e.g., payday loans, crypto schemes)
Debt relief or credit repair services
Cannabis, CBD, or other controlled substances
Prescription drugs without a license
Gambling or betting content
“Make-money-fast” or deceptive income claims
SHAFT Content
Sexually explicit material
Hate-based content
Alcohol promotions
Firearms and ammunition sales
Tobacco or vaping products
Fraudulent or Malicious Content
Phishing or impersonation
Malware, spyware, or viruses
Evasion and Abuse
You may not:
Use URL shorteners from shared public domains (e.g., Bit.ly)
Misspell keywords or evade detection filters intentionally
Send similar messages from multiple numbers (“snowshoeing”)
Alter headers or spoof sender identity
Frequency and Reconfirmation
If you send recurring messages, you must:
Inform users of the frequency
Include regular reminders about opt-out options
Reconfirm consent periodically as required by law
Enforcement
Violations of this Policy may result in:
Warning or temporary suspension
Termination of access to messaging services
Reporting to telecommunications carriers and regulatory bodies
We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.
Privacy and Data Usage
We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.
For questions about this Policy, contact us at the email address listed in the footer of this website.
SMS Terms & Conditions
These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Tip Top Arborists, Inc, (“Tip Top Arborists, Inc,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.
Brand Name
Tip Top Arborists, Inc
Types of Messages You May Receive
By opting in, you may receive:
Appointment reminders
Account notifications
Product or service updates
Customer support communications
Promotional and marketing messages (only if consented to)
Message Frequency
Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.
Message and Data Rates
Standard message and data rates may apply. Please contact your carrier for details.
Opt-Out Instructions
Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.
Customer Support
Text HELP for assistance
Email: Listed in the footer of this site
Call: Phone number listed in the footer of this site
Privacy & Data Use
Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.
Changes to Terms
These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.